Facial Co – Online Shop Review
Facial Co was founded on 2006 by Darren Clark, who valued customer-experience first foremost. Facial Co. offers genuine labelled cosmetics in both affordable and high-end prices, free sampling and premium packing.
Currently, the brand has its flagship store in Brisbane and is networked by different clinics all over Australia.
With bright colours popping out of its plain white background, the Facial Co. online store is a fun, funky website with a responsive platform. Displayed on the homepage is a line of menus, plus an interchanging set of banners at the heart of the page. Scrolling down below, you can see a highlighted set of product favourites a list of brands and many helpful links by the footer.
There’s an exclusive program called ‘Find My Skin Type’, allowing users to learn more about their skin status by answering a set of questions. As a result, Facial Co. lists down products to complement specific types for the consumer’s use.
Being an online shopping mall for all beauty products, there’s a wide selection of items within the Facial Co. store. From care line products for skin, hair, bath and body are among the most highlighted catalogues. There is also a collection of makeup, fragrance, and an exclusive series for men within the galleries. Gifts and kits are offered to those who want to gift a loved one with premium beauty products.
The gallery shows the products in a clear, white-background shot. Specific product pages offer ratings, a detailed description and purchase options. There’s also a ‘How to Use’ tab to aid the buyer in maximizing the item.
Facial Co. offers different shipping methods for both local and international orders. There is Standard Shipping, Express Shipping and Pick-Up for Australian customers. Global members will have their fees calculated and the items will reach them from 1-3 weeks.
The brand applies its return policy for all the products bought offline and online. If one changes his mind or bought the wrong item, the purchase can be returned to Facial Co. within 30 days in exchange for the store credit. Due to the nature of the product, it is a must that the item is still in its original, saleable condition and has not been used.
Facial Co. accepts VISA, MasterCard and PayPal.